Privacy Policy
This policy explains how Fusion Alarms collects, uses, stores, and protects personal information provided through our website, by email, by phone, or through project inquiries.
1. Information we collect
We may collect the information you choose to provide when you contact Fusion Alarms, request a quote, or submit an inquiry through our website.
- Name, email address, phone number, city, and project details.
- Communication history related to your request, service, or support inquiry.
- Basic technical usage data such as browser type, device information, and pages visited.
2. How we use information
We use the information we collect to respond to inquiries, provide quotes, plan and deliver services, improve our website, and communicate with clients about project and support needs.
3. Contact form processing
If our website contact form is active, form submissions are processed through Formspree, a third-party form handling provider, and then routed to Fusion Alarms so we can respond to your request. If the form is unavailable or not enabled, visitors may still contact us directly by phone or email.
You can review Formspree’s privacy practices at formspree.io/legal/privacy-policy.
4. Sharing and disclosure
Fusion Alarms does not sell personal information. We only share information with service providers that help us operate the website or communicate with clients, or where disclosure is required by law.
5. Data retention and security
We retain inquiry and client information only as long as reasonably necessary for communication, service delivery, recordkeeping, legal compliance, and legitimate business operations. We use reasonable administrative and technical safeguards, but no internet transmission method is completely secure.
6. Cookies and analytics
Our site may use limited cookies or similar technologies to support site functionality, measure usage, and improve the visitor experience. You can control cookies through your browser settings.
7. Your choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal and business requirements. To make a request, contact us directly.
8. Contact us
If you have questions about this policy or your information, contact Fusion Alarms at andres@fusionalarms.ca or (226) 377-3607.